Vice President, Dedicated Operations

The Vice President, Dedicated Operations will be responsible for overseeing all aspects of the organization’s Dedicated Business Unit including setting the strategic direction to achieve above market growth and profitability. This role will lead the Dedicated Business Unit to ensure the development, implementation and sustainability of innovative operational solutions that optimize the transportation needs of our customers while contributing to A. Duie Pyle’s strategic growth objectives.

He/she will lead a team of six direct reports - one Director and five Regional Managers - and a total team of 700.

Responsibilities include but are not limited to:

• Collaborate with senior leadership to set long-term goals and strategies for the division.
• Identify market opportunities and trends to expand the dedicated services offerings and footprint.
• Oversee day-to-day operations of the dedicated services division, ensuring high levels of service quality, efficiency, and safety.
• Provide leadership and mentorship to the Operations function, fostering a culture of innovation, collaboration, and continuous improvement.
• Collaborate with the sales and marketing teams to develop and execute effective business development strategies.
• P&L responsibility with demonstrated experience designing and monitoring metrics that create a competitive advantage.
• Monitor financial performance, analyze variances, and implement corrective actions as needed.
• Drive revenue growth through new business development and expansion of existing accounts.
• Lead contract negotiations and renewals to secure long-term partnerships with clients.
• Build and maintain strong relationships with key clients, ensuring their needs are met and exceeded.
• Recruit, retain and develop a diverse, high performing team of operations professionals.
• Lead the design, implementation, and maintenance of scalable and secure operational processes.
• Direct accountability for customer review process and establishing/maintaining strong relationships.
• Develop, implement and manage quality safety and compliance programs for all operations that are consistently applied and measured including OSHA and DOT rules and regulations.
• Collaborate with internal stakeholders and external partners to identify areas for improvement and implementing corrective actions as needed.
• Responsible to drive improved customer specific pricing strategies while developing solutions to analyze and improve business processes and value creation.
• Ensure effective communication with Owners, Directors and employees.
• Stay current with emerging technologies and industry trends, evaluating their potential impact on the business and recommending strategic investments.

Experience And Requirements

• Minimum 10 years proven experience in a senior leadership role within Dedicated service operations, with a track record of successfully implementing solutions that expertly balance quality service and profitability.
• P&L accountability of at least $100 million for a Dedicated business.
• History of excellent leadership and management skills, with the ability to inspire and motivate teams to achieve high performance; naturally serves as an effective coach, mentor, and developer of talent.
• Demonstrated ability to develop and execute Operational strategies that drive business value and support organizational growth.
• Strong business acumen and understanding of the relationship between IT and overall business operations.
• Track record of driving meaningful revenue growth and profitability without sacrificing high customer satisfaction in service.
• Proven ability to build and maintain strong client relationships.

Education

Bachelor’s Degree in Supply Chain or Business, or equivalent work experience in a related field is required.

Personal Skills/Attributes/Qualifications

• Authentic leader who champions organizational success by leading from the front with empathy, integrity, and service first mentality.
• Effective communication and interpersonal skills, with the ability to articulate operational concepts to non-technical audiences and ability to influence internal and external stakeholders.
• Strategic thinking and problem-solving abilities, with willingness to engage at both the strategic and tactical levels to ensure successful execution and continuous improvement.
• A collaborative and positive work style; will engage with peers and colleagues in a way that builds understanding and drives action.
• Respects the culture; takes the time to understand the Company’s core values and builds on the values.
• An action-oriented leader with a strong work ethic; energetic; not afraid to get his/her hands dirty.
• Excels at translating high-level strategy into executable, measurable operational results.
• An individual of unquestionable integrity, credibility and character who has demonstrated high moral and ethical behavior. Is respectful of all.